Frequently Asked Questions

How long have you been in business?

HBP Painting Contractors has been proudly serving the St.Louis & St. Charles County for OVER 35 YEARS because our past customers continue to come back AGAIN & AGAIN.

How do you hire and evaluate your painters?

We come from a long line of generational painters and are very selective in hiring our painters. Most of our painters, especially our crew leaders, are family members and have been with us for years. I trust them in the homes of my own friends and relatives.

What process do you use to prepare surfaces to make sure the paint "sticks"?

We make certain to remove all loose and flaking paint from all surfaces. Often, this is done by pressure washing or manually scraping. Sometimes, surfaces have to be scuffed up, abraded, profiled, or even primed to guarantee adhesion. That’s why we take our time where it counts – in the PREPARATION.

What type of guarantee do you offer?

We offer a 3 YR WARRANTY on all projects. So, if you notice an issue – small or large – you can call us any time after your project has been completed to correct. We strive to create CUSTOMERS FOR LIFE. Also, on qualifying projects you will receive a FREE complimentary 2 hour touch up service call 6-12 months down the road.

What is the complimentary "FREE TOUCH UP'S"?

This allows our customers to enjoy their fresh paint job even longer. If your move a picture and scuff up the walls, have children who like to walk down the hall dragging their hands on the wall or splatter a beverage on your accent wall, we will send one of our PROFESSIONAL painters out there to do the touch up for you. FREE! No questions asked.

What type of paint do you recommend?

We use Sherwin Williams paints because we have a strong relationship with the company and they produce quality products. This means if there is ever a manufacturing defect, we know that Sherwin Williams will stand behind our work – and your project. However, we do make exceptions when there are superior products in specific situations or if our customers have a strong product preference.

Are you licensed and insured?

Absolutely! We make certain we protect our customers by carrying the appropriate coverages for general liability and workers compensation. Additionally, we are licensed by all local authorities and continually seek out industry recognized certifications (PDCA & APPC) to add to our customers peace of mind.

HBP Painting Contractors cares about the health and well-being of our community, especially during the COVID-19 pandemic. We are taking necessary precautions, including wearing respirators, latex gloves, maintaining a 6-foot distance, conducting a wellness check-in by phone each morning with our employees/customers, and of course encouraging AIR HIGH 5’S. We can easily discuss your project in detail by phone, FaceTime, Google Hangouts and use photos and or videos. We’re only accepting credit cards/ACH/Apple Pay. No face-to-face required. EXTERIOR PAINTING CAN BE DONE SAFELY. Even though we are not working in occupied homes/businesses at this time, we are able to use the above methods to discuss and plan for your project for the near future.